A torrefação usou os serviços da Algrano para construir um relacionamento importante com o produtor. Por quê? Portanto, eles têm as ferramentas certas para vendas baseadas em valor e podem manter os clientes fiéis sem travar guerras de preços.
Specialty roasters like Humboldt Bay Coffee are seeking more than just high-scoring beans; they prioritise partners who deliver consistent quality, compelling stories, and reliable, values-aligned supply chains. This case study explores the collaboration between Mountain Harvest, a pioneering Ugandan coffee producer, and Humboldt Bay Coffee, a discerning California-based roaster. Their partnership, facilitated by Algrano, exemplifies how investing in quality and impact at origin cultivates enduring benefits.
"We have to get focused on the humans in coffee or it's not going to work." Luci Ramirez
Humboldt Bay Coffee, based in Eureka, California, built its reputation on quality, community, and ethical principles. They serve a diverse customer base, from cafes to grocery stores, often preferring more developed roasts. Roaster Luci Ramirez initially sought Ugandan coffee for its "depth and sweetness" in their blends.
Mountain Harvest is a distinctive coffee producer; it is a catalyst for change in the Ugandan coffee sector. Established in 2017, their holistic approach focuses on elevating coffee quality while simultaneously empowering farming communities.
"Our partnership [with Algrano] has transformed how Mountain Harvest does its business and opened doors that I never believed would open this fast." Kenneth Barigye
Mountain Harvest delivers consistently high-scoring (84+ SCA, 86+ landed) Arabica coffee through expert-led processing and innovative techniques. Their diverse portfolio ranges from reliable "Fundamentals" to unique "Innovation Series" coffees, all traceable through data-driven systems.
Their model centres on direct, transparent relationships with 2.5K smallholder farmers across three Ugandan origins, ensuring fair compensation (30-40% above market price) and farmer-led development through initiatives like annual Farmer Engagement Meetings.
Mountain Harvest's commitment extends to comprehensive farmer services, including micro-finance, regenerative agriculture training, and gender inclusion (increasing women farmers from 11% in 2019 to 35% in 2022). Independent reports validate their positive impact on farmer livelihoods.
“She [Nico, from Mountain Harvest] developed a product that instantly was like, I'm going to reach out to Luci and see if she wants this because I feel like she could use this. And that doesn't normally happen in a traditional market.”
Luci Ramirez | Humboldt Bay Coffee
Bags ordered until now
Started to work together
Humboldt Bay visits Mountain Harvest in Uganda
The partnership between Mountain Harvest and Humboldt Bay Coffee blossomed through a series of intentional interactions, moving beyond traditional importer relationships. It began with an introduction from David Palazuelos, Sales Manager at Algrano, who connected Luci with Mountain Harvest's Kenneth Barigye and Nico Herr. Despite initial skepticism from past negative experiences with importers, Luci was convinced by David's emphasis on producers with shared values.
This led to an initial 1:1 presentation on Mountain Harvest's work and impact, which solidified the foundation. Over two years, the relationship deepened through mutual visits: Humboldt Bay visiting Mountain Harvest in Uganda (including attending their impactful farmer meeting) and Mountain Harvest visiting Luci in Los Angeles. These interactions fostered profound understanding and trust.
Luci Ramirez's journey is particularly inspirational as Humboldt Bay Coffee did not operate as a direct trade roastery until this pivotal connection. Luci's "aha" moment came through these direct conversations and the Uganda visit, revealing the tangible benefits of bypassing traditional intermediaries.
This transition brought significant changes to Humboldt Bay's business practices:
This direct relationship has provided Humboldt Bay with a compelling, authentic narrative, allowing them to differentiate in a competitive market and attract ethically-minded consumers.
The direct partnership between Mountain Harvest and Humboldt Bay Coffee is made seamless and efficient through Algrano's platform and comprehensive supply chain services. Algrano acts as the crucial bridge, enabling roasters to engage directly with producers without the complexities typically associated with international trade. As Luci Ramirez noted, Algrano solves the challenge of producers "not knowing how to put coffee on their doorstep."
Algrano's value proposition extends across critical logistical and financial aspects:
“I think that the biggest difference with Algrano... is like how do we problem solve together and I think that that is huge. (…) the transparency is really beautiful. I know what I'm paying you guys [Algrano]. I know what I'm paying the producer. ” Luci Ramirez | Humboldt Bay Coffee
By leveraging Algrano's services, roasters like Humboldt Bay can focus on their core business: roasting exceptional coffee and building their brand, while benefiting from the transparency, direct relationships, and profound impact that direct sourcing with producers like Mountain Harvest offers. Algrano transforms a complex endeavour into a streamlined, value-added process, embodying its core value of connecting people to people as a transparent coffee partner.
The partnership between Mountain Harvest and Humboldt Bay Coffee, facilitated by Algrano, is more than just a commercial transaction; it's a testament to the power of shared values and collaborative growth.
The mutual benefits are clear:
This collaboration is actively "changing the narrative" of Ugandan coffee, proving that with the right partners and a commitment to transparency and impact, the coffee industry can build a more equitable and sustainable future for all its stakeholders. It stands as a powerful model for how direct trade, facilitated by platforms like Algrano, can create a virtuous cycle of quality, value, and shared prosperity from Ugandan peaks to Californian roasts.
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