Operations Manager

About

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At Algrano, a tech-focused coffee startup from Switzerland, we are on a mission to reshape the global coffee trade. We are driven by an ambitious goal: to revolutionize the age-old coffee trade industry, making it both transparent and digital.

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‍Via Algrano's online marketplace, coffee farmers can effortlessly promote and sell their coffees directly to roasters in Europe and the USA. Algrano provides the online (marketplace) and offline infrastructure (logistics, insurance, financing). 

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Honored with the Best Innovation award by the European Coffee Industry Association in 2015 for our launch and again in 2022 for our achievements, we currently serve over 1,000 sellers and roasters in more than 50 countries. With the support of a robust investor network, our vision is to become the premier platform for direct coffee trading globally.

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The role

As Operations Manager, you’ll play a key role in the Sourcing & Origination Team, overseeing the journey of green coffee from origin to the destination country. You’ll ensure shipments run smoothly, consolidations are efficient, and documentation as well as certifications are in order. You’ll work closely with our logistics team (who take over once the coffee reaches its destination) and you'll be instrumental in improving and automating processes as we scale.

Your main tasks will include, but are not limited to:

• Coordinate Shipments from producing countries to warehouses across Europe & the US as well as ports on other continents —prepare shipping instructions, manage sample approvals, handle bookings, lab instructions, documents, and troubleshoot any hiccups along the way.
  
  
• Certifications & Compliance: Verify conformity of shipping documents, maintain reporting, and support audits for Organic, Fairtrade, and RFA certifications.
  
  
• Contract and invoice management: Draft and confirm supplier contracts and review green coffee supplier invoices to ensure everything lines up with agreed terms and deliveries.
  
  
• Drive Automation: Provide insights to help improve Algrano’s contract execution tools—goodbye manual tasks, hello smart workflows!

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Your profile

You’re an operations or supply chain professional who enjoys digging into the details, solving problems, and making sure everything runs smoothly. You're organized, proactive, and curious—ready to make things better, not just get them done. You work well with people in multicultural environments, and you want to grow in a company that’s purpose driven.

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Your profile:

• At least 2 years of experience in operations or supply chain management
• A detail-oriented mindset with top-notch organizational skills
• Pragmatic and solution-focused—no problem is too big
• Direct and open communicator
• Calm under pressure with a "let’s do this" attitude
• Bachelor’s or Master’s degree—or equivalent hands-on experience
• Experience working in global supply chains
• Fluent in English (spoken and written)
• You are driven by Algrano’s mission to empower coffee producers and are an ambassador of the values Algrano represents in the industry.

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Bonus points for:

• Experience in the coffee supply chain
• Knowledge of certification processes (Organic, Fairtrade, RFA, Demeter)
• Spanish and/or Portuguese language skills

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